Before the event

You will receive an automated email from Hopin asking you to activate your account and set up your profile in Hopin.

Remember to active your Hopin account and set up your profile in advance of the event.

Setting up your Hopin profile

Before Summit, you will receive an automated email from Code for America/Hopin asking you to activate your account and set up your profile in Hopin. Please do this in advance of Summit

After your account is activated and profile set up, you will receive an automated Hopin email. Make sure to click “Add to Calendar.” The link in the calendar event will allow you to access Code for America Summit.

Hopin works best when used within the Google Chrome browser. 

General tips

Prior to Summit, make sure that you have:

  • A device, like a desktop or laptop computer, with an adequate camera and microphone
  • A stable internet connection
  • An up-to-date web browser (we strongly recommend using Google Chrome)

We recommend using headphones, as this helps minimize external noises and echoes.

Joining the event

Similar to a physical event, you choose where you want to go and what you’d like to attend. You will find the full virtual schedule beneath our welcome message in “Reception.”  Here you can find what’s happening where. 

A simple way to navigate Hopin is to use the menu bar on the left side of your screen. Clicking on Reception, Stages, Sessions, People, or Expo will take you to these areas. 

Icon of a house labeled

When you join the event you will automatically arrive in Reception. You can think of the reception area as a venue’s lobby. Here you will find a welcome message, a link to our Code of Conduct, and the full event schedule including descriptions of all sessions for both days.  

Icon of a video camera labeled

Stages is where the live broadcast from the in-person Summit in Washington, D.C. will be streamed. The live broadcast from the Mainstage will open the event on both May 17 and May 18.

Icon of three people labeled

Click Sessions to go to live breakout sessions. These sessions appear five minutes before they start. Sessions are where speakers dive into specific topic areas. Each session has its own chat, so you can interact with other participants and ask questions to the speaker.

Icon of a handshake labeled

Meet like-minded people with short one-on-one video conversations in People. When you enter the People page you will be able to join speed networking, see recommended connections, and search for other attendees. 

When you first join the People area you will see a reminder in a panel on the right that your profile is not complete. Click “Complete your profile” to add more information about yourself. Adding this information means that you will show up when other attendees search for keywords.

Speed networking is a great way to meet people within the event. You will be matched randomly with different people for a set amount of time. During these interactions you can choose to lengthen the call and even share contact details. Simply click Join now to get started!

Icon of a stall labeled

Please visit our Summit sponsors who have virtual booths in the Expo area. You can visit each booth to engage with the sponsor’s expo host or gather information. Every expo booth has its own dedicated chat so you can leave questions or communicate with other participants.

Enabling closed captions

(currently only available in English)

  • In Stages: Click on the CC button at the bottom of the video feed.
  • In Sessions: Click on the CC button at the bottom of the screen you are viewing. 

Changing the display language

You can change the display language in Hopin to Dutch, French, German, Hebrew, Italian, Japanese, Portuguese, or Spanish.

Click on your profile photo at the top right corner of the page, then choose “Languages” from the drop down menu. Select your preferred language and click Save for the changes to take effect. The event interface will appear in a new language automatically.

We hope this information helps as you prepare for Summit.
Thank you for being a part of our first hybrid conference experience!