Demo Lab
We like to think of Summit as the nerd table in high school, all grown up. And what person who sat at that table (we know you were there with us) didn’t love a science fair?
The Demo Lab, presented by Slack, is an interactive showcase of demos—a civic tech science fair designed to bring together tech innovators, government problem-solvers, and creative thinkers.
Teams will be showcasing their demos in an informal, approachable setting, so you can walk around, learn more about projects happening in other places, and engage directly with presenters to ask questions, provide feedback, and share ideas.
Visit the Demo Lab on Day 2 of Summit
Friday, May 30 | 2-4 p.m.
A dashboard for successful and effective testing in government software
Tired of decoding cryptic test results? Relay transforms complex testing data into clear insights for digital government services. Our unified dashboard lets both technical and non-technical stakeholders track application health, catch issues early, and ensure reliable service delivery. Building on proven impact in large-scale government projects, we’re expanding to support AI chatbots and accessibility testing. If you’re passionate about improving government tech through smarter testing, join us in shaping this early-stage platform.
- Luke Ollett, Senior Nerd, Last Call Media
- Robert Stephens, Senior Developer, Last Call Media
A video platform scaling civic engagement through small-group deliberation
Frankly (frankly.org), an open source video platform for structured, small-group discussion, helps communities build skills for civic engagement and deliberation at scale. Designed for town halls and policy workshops—and built with future citizens’ assemblies in mind—Frankly combines algorithmic group matching and embedded discussion prompts to foster dialogue and reduce reliance on trained facilitation. Part of the Applied Social Media Lab at Harvard’s Berkman Klein Center, Frankly provides key infrastructure for democratic practice. Interested in tools that help people connect and solve problems? Stop by to check out what we’re working on.
- Samantha Shireman, Product Manager, Frankly, Applied Social Media Lab at Harvard’s Berkman Klein Center
An AI-assisted citizens’ tool to make forms easier
Form Filler simplifies interacting with government forms. Instead of wrestling with PDFs or hard-to-find documents, users engage in a simple chat. The chatbot asks relevant questions and automatically populates the correct forms. Form Filler supports multiple languages and transcribes audio to text, making the process even more accessible. The goal is to bridge the gap between citizens and government resources without requiring agencies to overhaul their systems. By leveraging current technology, Form Filler makes accessing and submitting vital information easier than ever, simply by streamlining the PDF process.
- Madeleine Case, Managing Director, WorkIt Labs
An AI-powered compliance tool to improve web accessibility
Designed to expedite policy compliance for the Americans with Disabilities Act (ADA), Code for America will share their AI-powered solution that locates and assesses PDFs across government websites, identifying key issues and prioritizing them for remediation. In collaboration with the State of Georgia, Salt Lake City, UT and Austin, TX, it saves staff time, minimizes legal risks, and ensures critical information is accessible to everyone—especially constituents with disabilities. Discover how this tool helps governments meet tight deadlines, boost transparency, and strengthen public trust, all while making digital services more inclusive for millions of Americans.
- Allie Morgan, Staff Data Scientist, Code for America
- Leo Kacenjar, Staff Solutions Engineer, Code for America
Building a new interface for a city website
NYC.gov receives more than 1.8 million visitors per month. User research across diverse populations in the city indicates that New Yorkers are frustrated by NYC.gov because they can’t find what they need, are overwhelmed by the content, and are confused by the government jargon and poor translation. The demo will share the new user interface and how the team is making the website accessible, usable, and sustainable by creating a new design system with New Yorkers and replatforming to a new content management, on-site search, and translations tech stack.
- Freddie Blicher, Senior Analytics Manager, NYC Digital Service
From buzzword to adoption: How agents offer the fastest path to using AI
According to Slack’s Workforce Lab, fewer than one in five professionals use AI weekly at work—yet 81% of those who do say it boosts their productivity. So what’s holding the rest back? It’s not just data or governance—it’s the user experience. AI agents make using generative AI feel as easy and natural as messaging a teammate. In this hands-on demo, you’ll learn how to build your own agent that can be embedded into internal tools or even public-facing services.
- Reid Serozi, Lead, Specialist SE, Slack
- Kelsey Merkley, Senior Principal Success Manager, Slack
Keeping top public servants in public service
Civic Match, a program by Work for America, believes that landing top federal talent in state and local governments is one of the most important things we can do to serve communities, help solve the government staffing crisis, and restore faith in government as an institution. This presentation will demonstrate the Civic Match platform, a groundbreaking tool which connects federal public servants in transition with critical roles in state and local governments. We will demonstrate how state and local hiring managers can use the platform to find qualified candidates, shortlist them for specific roles, and make connections.
- Hope Williams Rahill, Chief of Staff, Work for America
- Josh Gee, Vice President, Civic Match
Service standards for a more accessible and responsive local government
The City of Philadelphia’s Service Design Studio will showcase their current iteration of service standards that lay the foundation for how we can deliver better public services. The service standards are intended to capture best practices for creating, delivering and improving public services, ultimately to create a more accessible and responsive local government. Anyone involved in the service design and delivery ecosystem from program directors to design professionals can learn about the service standards and give feedback on the strengths and gaps in their current iteration.
- Devika Menon, Service Design & Delivery Practice Lead, PHL Service Design Studio
- Andrea Ngan, Community Co-Design Practice Lead, PHL Service Design Studio
Transforming unemployment insurance appeals through human-centric AI
The New Jersey Department of Labor and Workforce Development’s Artificial Intelligence Drafting Assistant (AIDA), developed in collaboration with US Digital Response, was created as a proof of concept with the goal of reducing burden on unemployment insurance appeals examiners by improving the quality and consistency of decision letters. Trained on appropriate legal authority (including statue, regulations, and case law) the tool integrates human-centered decision-making while minimizing administrative tasks. Following a successful pilot, AIDA is being implemented and expanded in NJDOL’s production environment. This demonstration will cover AIDA’s development, insights, and accountability governance, along with an end-to-end demonstration using real use cases.
- Kristin Mateo, Policy Advisor, New Jersey Department of Labor and Workforce Development
- Shahrazad Ledan, Director, Office of Benefit Appeals, New Jersey Department of Labor and Workforce Development
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